City Hall

‘Tough & tight. Businesslike, functional, light and airy. An open and transparent atmosphere.’ According to visitors these words characterize the new Utrecht City Hall. In the words of the municipality ; The City Hall is a center for the city. From the huge public hall working floors are clearly visible. This shows the transparency of local government and creates an inspiring and open building.
Through the wide staircase at the Jaarbeursplein you reach the entrance at the elevated plaza adjoining the central station. Situated below the stairs is a public bicycle parking with 2,200 places. From the entrance you see the first six floors with many public service desks, but also work- and meeting places. The municipal office provides working space for 2,500 people; for mayor and aldermen and all municipal services and products ranging from building permits to vaccinations.

The open office space is flexible in set-up and use. The current arrangement provides opportunities for different ways of working: besides regular offices you will find informal workplaces with sofas, consultation rooms and concentration areas. Each floor has an informal “living room” with coffee machine.

The City Hall is a sustainable building. On the roof of both towers you see yellow casing; this is the heat and cold storage. The system discharges warm or colder water and provides warmth in winter and coolness in summer. Facades and roofs have solar panels, succulents, and three-ply glass provide good insulation. This is why building got the BREEAM Good certificate / A+ energy label.

Stadskantoor - Atrium - foto: Kraaijvanger Architects

Stadskantoor – Atrium – foto: Kraaijvanger Architects

Info Center Station area
Situated on the ground floor of the City Hall, you will find the Info Center Station Area. Models, photographs and animations show the plans and current building activities in the Utrecht Station area. The Information Center is open during office hours and a visit to the municipal office can start here with a short impression of the area.

Please note: During the tour, only the public floors (1 – 6) are accessible.

(2014 architect Dirk Jan Postel of Rotterdam Architects Kraaijvanger with Christian Müller).

1 hrs

Number of participants
The maximum number of participants for a walking tour is 20. You can easily book one of more extra tours for extra participants. Please mention the total number of participants at the application form and we define the number of guides needed.

€ 120,- (excluding 21% vat).

You can book a tour through filling in the application form:

Application form

For more information on tours and bookings you can reach us on Mondays from 10 to 13 hrs  and on Thursdays from 10 to 17 hrs. You can reach us by mail:, or by phone: +31 (0)30 2321686.